A Survey on Effectiveness of Management on Risks of Inadequate Knowledge/Skills of Team & Inadequate Change Management in Software Maintenance Projects

The aim of this paper is analyse two key software maintenance risk factors and identify if the current risk management models are effective in reducing the occurrence of the risks. The two key risk factors used in this analysis are – Inadequate knowledge/skills &inadequate change management. Data are collected from 130 relevant & experienced project managers from the selected IT companies Results reveals that about 60-70% of the respondents indicate that these two risks are critical but only 35% rate the effectiveness of management of these risks as very effective. The success of software project risk management will greatly improve the probability of software project success.