Last updated: July 20, 2020
Information we collect
We collect information about you in three ways: directly from your input, from third-party, and through automated technologies.
- Contact details, such as your name, email, postal address, phone number.
- Other profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, ORCID ID.
- Content that you upload and share, such as annotations, comments, contributions and replies.
- Information that you communicate to us, such as questions or information you send to us.
- Data that you provide to us as part of interacting with the Service, such as your favorites and search queries.
Data from your institution
We may obtain information about you from the institution with which you are employed or affiliated in order to activate and manage your access to and use of the institution’s subscription to the Service, including:
- Contact details, such as your name and institutional email address, postal address and phone number;
- Other account registration information, such as job title; and/or
Data from other sources
We also may obtain contact details and other information about you from other entities and from third parties, including:
- Social networks when that you grant permission to the Service to access your data on one or more networks;
- Service providers that help us determine a location in order to customize certain products to your location;
- Partners with which we offer co-branded services or engage in joint marketing activities; and/or
- Publicly-available sources and data suppliers from which we obtain data to validate or supplement the information we hold.
How we use your information
We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the Service, we use your personal information to:
- Provide, activate and manage your access to and use of the Service;
- Offer you user-friendly content and other personalization to make the Service more efficient for you and more relevant to your interests;
- Enhance and improve the Service, such as add new content and features;
- Notify you about changes, updates and other announcements related to the Service;
- Deliver promotional messages and other information related to the Service and to your interests;
- Respond to your requests, inquiries, comments or concerns;
- Enhance and improve our products, events and services and develop new ones; and/or
- Comply with our legal obligations, resolve disputes and enforce our agreements.
Sharing of your information
We share your personal information in the following ways and contexts.
- Suppliers and service providers, including editors, reviewers, payment processors, customer support, email service providers, event venues and service providers, mailing houses, and IT service providers;
- Suppliers and service providers, including editors, reviewers, payment processors, customer support, email service providers, event venues and service providers, mailing houses, shipping agents and IT service providers;
- We may also share your personal information with our group companies and with sponsors, joint venture partners and other third parties, including entities for which we are acting as an agent, licensee, application host or publisher, such as societies, that wish to send you information about their products and services that may be of interest to you as determined by your choices in managing your communications preferences and other settings.
We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
- meet any applicable law, regulation, legal process or other legal obligation;
- detect, investigate and help prevent security, fraud or technical issues; and/or
- protect the rights, property or safety of Elsevier, our users, employees or others;
Use of Administrator Data
If you are an administrator of an institution with a subscription to a Service, we will use your details to communicate with you about your institution’s subscription and related services. If you supply us contact information of your colleagues, we may include a reference to you when we contact those individuals with communications about the Service.
We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.
We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.
Locations of processing
Location of processing the information provided by you is Ahmedabad, Gujarat (India)