Customer Satisfaction at ICICI Direct.com

Vol-1 | Issue-2 | September-2014 | Published Online: 10 September 2014    PDF ( 436 KB )
Author(s)
Prof. Jignesh B. Bhatt 1

1Takshashila Institute of Management Bhavnagar, Gujarat (India)

Abstract

Today it is a practical reality that you can arrange delivery of the securities (shares) sold anytime, anywhere, to anyone by a ‘click’ of the mouse and it is possible to trade in securities and settlement of the accounts from the convenience of a sitting room or through a laptop. This is made possible because of the internet facility. The depository is responsible to deliver and receive securities traded at the stock exchanges, which are the business partners of the depository. It doesn’t deal with financial aspect of the settlement of the trade. Dematerialization of securities (shares) was the commencement of the era of the stocks. The beginning was made in 1996, with legislation of the depository act 1996 and SEBI regulations 1996. The securities are now a nattier produced.

Keywords
Trading, Depository, Share, Securities, Online, E-trade
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