McDonald’s Marketing Structure and Human Resource Policies to gain Brand Loyalty

Vol-8 | Issue-12 | December-2021 | Published Online: 15 December 2021    PDF ( 350 KB )
DOI: https://doi.org/10.53573/rhimrj.2021.v08i12.007
Author(s)
Shaurya Dixit 1; Shireen Lawania 2; Dr. Shilpa Joshi 3; Dr. Ravindra R Kaikini 4

1Student, Department of Business Administration, Manipal University Jaipur, Rajasthan

2Student, Department of Commerce, Manipal University Jaipur, Rajasthan

3Assistant Professor, Department of Commerce, Manipal University Jaipur, Rajasthan

4Associate Professor, Department of Business Administration, Manipal University Jaipur, Rajasthan

Abstract

This paper revolves around world’s famous fast-food joint “McDonald’s” and how it operates around the world. Proper research was conducted in order to understand the given organization’s management style and Human Resource policies which help them in achieving organizational goals. This case represents how McDonald’s pays a special attention to special attributes and values of various countries in which they start doing business in order to gain brand loyalty.

Keywords
Human resource, loyalty, strategy, customer satisfaction, brand loyalty
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